Privacy Policy for SSNET and SSPLAY

Last Updated: 22/01/2023

1- Introduction

This privacy policy (“Privacy Policy”) explains how we collect, use, share and disclose your information when you access or use our services of SSNET and SSPLAY (“Services”).

Every time you access or use our Services, you consent to the terms of this Privacy Policy and confirm that you have read, understood and agree to be bound by the Privacy Policy.

2- Modification to the Privacy Policy

Any revision, change or modification to the Privacy Policy will repeal and replace all previous versions.

The revisions, changes or modifications to the Privacy Policy shall become effective immediately upon being updated.

This Privacy Policy states the last date it was updated and your continued use of the Service after any revision, change or modification to the Privacy Policy indicates acceptance to the new terms.

3- Parental Advisory

Our Services are catered for persons above the age of 18 (Eighteen) who have the legal capacity to enter into the Terms of Service.

If you are under the age of 18 (Eighteen) using or accessing our Services (under the supervision of a parent or legal guardian who agrees to be bound by the Terms of Service), you shall not provide us with information unless with the permission of a parent or legal guardian.

Parental discretion is advised for all users under the age of 18 (Eighteen) using our Services under the supervision of a parent or legal guardian.

4- The Information we collect

You acknowledge and expressly consent to SSNET collecting your personal information:

4.1 that you provide to us directly when you create an account, subscribe or contact customer support such as your identifying information, including but not limited to name, email address, phone number and payment information

4.2. device specific information and the network you use to connect to our Services, including but not limited to IP address and unique device identifiers.

4.3. browsing history and interactions with the website in using, accessing and interacting with our Services;

4.4. location and usage of SSNET and SSPLAY applications in using or accessing our Services;

4.5. how you use our customer portal; and

4.6. how you use and interact with the Joybox STB Box in using or accessing our Services.

5- Use of your Information

Your information may be processed for the following purposes:

5.1. to establish your identity and background;

5.2. to process your payment transactions;

5.3. for research and development;

5.4. to personalize your experience of our Services;

5.5. to respond to your inquiries;

5.6. to protect the security and integrity of our Services;

5.7. to detect and prevent fraudulent activity;

5.8. to send updates and promotions in relation to our Services; and

5.9. to comply with legal and regulatory requirements imposed by relevant authorities.

6- Disclosure of Information

You acknowledge and expressly consent SSNET disclosing your information:

6.1. to third-party service providers who perform certain functions on our behalf, to only enable them to perform the said functions including but not limited to account creation, installation and fault management services, payment processing and customer support et;

6.2. to the relevant party if such disclosure or release of information is required by law;

6.3. to the necessary extent to enforce our Terms of Service; or

6.4. to the acquiring or merging company if SSNET is acquired by or merged with another company.

7- Information Retention

You agree that we may retain your information, to provide you with our Services, comply with our legal obligations, resolve disputes and enforce our agreements.

8- User Information Preference

You can always choose not to provide certain information but it may cause to restrict access to certain features of our Services.

You may choose to block cookies or other similar identifiers on your device if you wish for certain information to be undisclosed, including but not limited to, browsing history and duration of the use of Services.

9- Third-party Links and Services

Our Service may contain links to third-party websites or services that are not owned or controlled by SSNET.

We will not assume any responsibility or be held liable for any privacy practice of such third-party websites or services.

This Privacy Policy applies only to the information collected by our Services.

10- Security

While we ensure to take reasonable measures and make reasonable efforts to protect your information from unauthorized access or disclosure, or improper use, we cannot guarantee the absolute security of your information.

11- Contact Information

If you have any questions about the Privacy Policy, please contact us at [email protected].